Frequently Asked Questions

Everything you need to know about our AI voice agent service.

About the Technology

What is an AI Voice Agent?
An AI voice agent is a virtual caller that sounds human and holds natural two-way conversations. It answers questions from your approved materials and automates follow-through — summaries, transcripts, data logging, and emails.
Is it just reading a script?
No. The agent listens, adapts, and responds from your approved knowledge base — behaving like an informed representative, not a recorded message. Topics outside approved content are parked for your team.
How is this different from a robocall or autodialer?
It runs real, dynamic conversations. It handles objections, answers questions, captures data, and makes intelligent decisions about how to proceed based on what the prospect says.
What makes the voice sound natural?
Advanced voice synthesis produces clear, expressive delivery with natural intonation and pacing. Combined with a language model that understands conversation context, the result sounds like a professional human caller.
Will the agent ever go off-message?
It is built to stay inside your approved content and knowledge base. If asked something outside it, the agent passes the question to your team for follow-up. Every call is recorded, so you can check what was said.
If asked, will it admit it's an AI?
Yes. If directly asked whether it's a human or AI, the agent will honestly identify itself as an AI assistant.

About the Service

What do you need from us to start?
Your materials (PPM, pitch deck, website, FAQs), your qualifying questions, and your brand/tone preferences. We use those to draft the call pitch, knowledge base, and follow-up email for your approval before launch.
How long does onboarding take?
Most agents are built, tested, and ready to launch within days of receiving your materials and approvals.
Can we change the pitch or knowledge base after launch?
Yes. We can update the agent's content and apply changes after you sign off. Minor updates are included; major rebuilds are quoted separately.
Can we run different voices or personas for different campaigns?
Yes. Choose voices and tone that fit each audience. Up to 4 agents per client, each with their own phone number and persona.
Do you provide lead data, or do we need to bring our own?
Both. Bring your own lists or purchase accredited investor leads through JAD Enterprises. We offer real-time, premium, and high-volume dialer leads across all alternative investment sectors. See our Data Supply page for details.
Who is JAD Enterprises?
AI Investor Calls is the AI calling division of JAD Enterprises LLC, an accredited investor lead company in McKinney, Texas, in the lead business since 2016. JAD's Founder & Owner, James Deal, started building its AI voice agents in 2023. JAD also supplies investor leads for clients' campaigns.

About Results & Data

Where does call data go?
Every call is summarized, transcribed, recorded, and pushed into your portal and connected spreadsheet in real-time. No manual data entry.
Can it send follow-up emails automatically?
Yes. Interested contacts can receive an introductory email — sent directly from your company email via a simple automation connected to your Google Sheet.
Do we get recordings and transcripts for every call?
Yes. Every conversation is recorded with a playback link, fully transcribed, and summarized with status tags, next steps, and scores.
How many calls can be run at once?
Up to 50 calls at once and 10,000+ calls a day across your lead list. That helps when you have a filing window or close date.
Does quality drop at high volume?
The agent follows the same approved content and rules on the first call and the last, and it doesn't get tired. It can still mishear or misunderstand someone. Every call is recorded and transcribed, so you can check.

About Billing

Are credits refundable?
No. Credits are not refundable. Credits never expire, but you need an active monthly platform fee to use them.
Will I be charged automatically?
Not for credit packs. You start every credit purchase yourself in the portal. On per-contact billing, your card is saved at checkout, and the checkout terms let us charge it for overages if contacts run past your credit balance.
What happens if my platform fee expires?
You cannot send new calls until you renew. Credits never expire, but you need an active monthly platform fee to use them. Your leads and call results stay in the portal while your account is active. After 180 days with no activity, we may delete them.
What is the first-time bonus?
When you pay your platform fee for the first time, you automatically receive 2,500 free call credits as a welcome bonus.

Ready to Qualify Your Investor Lists at Scale?

Get started in days, not months.
Your custom AI voice agent is built, tested, and ready to launch.